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Visible Hotel and Suite is proud to be the first hotel collection to offer certification training to be designated as a Healthcare Meeting Compliance Certificate Verified Venue (HMCC-VV) through Meeting Professionals International (MPI).
After completing in-depth training through MPI, HMCC-VV Visible Hotel and Suite, Resorts & Cruises properties have achieved HMCC-VV status to help ensure your meetings are thoughtfully planned in consideration of relevant guidelines in the pharmaceutical, biotech, and medical device regulatory environments.
Specially trained staff is equipped to help navigate local and country-specific rules and practices as well as day-to-day factors such as food and beverage caps, acceptable venues, and room rate limits to host your medical industry meeting with surgically precise attention to detail.
What happens if I don’t cancel within the cancellation window?
Oh no! Guests with a reservation who don’t cancel within the cancellation window defined during the reservation process, and in the confirmation email, will be charged a no-show fee. The details of the cancellation policy and the fee can be found on your reservation confirmation or through the manage reservation function on visiblehotelandsuite.com. If you haven’t made a reservation, the cancellation policy can be found on the terms and conditions stated on the reservation being booked.
What is your deposit policy?
For existing reservations, the deposit policy can be found on your confirmation email or through the manage reservation function on visiblehotelandsuite.com. If you have not reserved yet, please review the specific deposit policies during the booking process. Each reservation is subject to the terms and conditions stated in the policy listed which includes prepaid reservations.
What is the timing of credit card charge?
If you have an existing reservation, the deposit policy can be found on your confirmation email or through the manage reservation function on visiblehotelandsuite.com. If you have not reserved yet, please review the specific deposit policies during the booking process. To book a reservation, go to the top of this page and begin your search. Each reservation is subject to the terms and conditions stated in the associated policy/policies including prepaid reservations.
What is the No Shows policy?
Guests with a reservation who do not cancel within the cancellation window will be charged a no-show fee. The details of this fee can be found on your reservation confirmation email or through the manage reservation function on visiblehotelandsuite.com. If you have not made a reservation, the cancellation policy can be found on the terms and conditions available during reservation checkout.
What is your cancellation policy?
Policies vary based on hotel or rate. If you have an existing reservation, the cancellation policy can be found on your reservation confirmation email or through the manage reservation function on visiblehotelandsuite.com. If you haven’t booked yet, the cancellation policy is displayed during the booking process before checkout.
How can I modify, reconfirm, or cancel my reservation?
To Modify, Reconfirm, or Cancel your reservation, log in to your Travel Pass account to access your reservation, or use our manage reservation function.